Whistling Frog Website Terms & Conditions of Use
New Zealand Law governs these conditions and is in relation to The Whistling Frog Resort www.whistlingfrogresort.com
If you are looking for our Accommodation Payment & Cancellation Policy, please see the "ACCOMMODATION" drop down tab.
If you are looking for our Accommodation Payment & Cancellation Policy, please see the "ACCOMMODATION" drop down tab.
PRIVACY POLICY
In the event of making an accommodation booking, customers should keep their login details safe and confidential at all times. You will be re-directed to our Little Hotelier channel manager and booking site to proceed with your details. Credit and debit card information is transmitted to the Whistling Frog from an encrypted server and details are stored for up to two weeks after date of departure. Only authorised persons have access to this information during this time. When registering a customer account for The Whistling Frog Resort, customers authorise The Whistling Frog Resort to collect, retain and use personal information about them. This information will be used by The Whistling Frog Resort to complete guest registrations; help them make purchases & transactions; provide purchased items; send pre and post arrival information, advertising or promotional material about Whistling Frog Resort; enforce any legal or other rights against customers should the occasion arise; and make improvements on The Whistling Frog Resort website to give customers the best possible service.
Any personal information supplied by a customer may be retained by The Whistling Frog Resort unless that customer requests otherwise. However, The Whistling Frog Resort reserves the right to disclose a customer’s personal information when it believes it is appropriate to comply with the law, facilitate court proceedings or to otherwise protect The Whistling Frog Resort's rights.
The Whistling Frog Resort uses Google Analytics to collect information about customers including their location and number of visitors each day. We do not receive personal information like names and addresses of our visitors from Google Analytics. A small piece of code is placed on each of our web pages to count these statistics. This non-personal information helps us continually improve our site and our service to our customers.
Any personal information supplied by a customer may be retained by The Whistling Frog Resort unless that customer requests otherwise. However, The Whistling Frog Resort reserves the right to disclose a customer’s personal information when it believes it is appropriate to comply with the law, facilitate court proceedings or to otherwise protect The Whistling Frog Resort's rights.
The Whistling Frog Resort uses Google Analytics to collect information about customers including their location and number of visitors each day. We do not receive personal information like names and addresses of our visitors from Google Analytics. A small piece of code is placed on each of our web pages to count these statistics. This non-personal information helps us continually improve our site and our service to our customers.
DISCLAIMER
The Whistling Frog Resort disclaims and excludes all liability for any claim, loss, demand or damages of any kind whatsoever (including for negligence) arising out of or in connection with the use of either this website or the information, content or materials included on this site or on any website we link to.
Please protect your personal information and others by not publishing any personal information such as names and addresses. Other than personal information, which is covered under the privacy policy, any material you transmit or post to the site is considered non-confidential. This includes feedback or submissions you provide.
We do not claim to own your copyright material. You do, however, grant The Whistling Frog Resort a non-exclusive, royalty-free and irrevocable licence to:
Adding link sharing of our pages to social media platforms does not imply we endorse these sites or that there is any obligation for you to share to platforms you belong to or have not already joined.
Please protect your personal information and others by not publishing any personal information such as names and addresses. Other than personal information, which is covered under the privacy policy, any material you transmit or post to the site is considered non-confidential. This includes feedback or submissions you provide.
We do not claim to own your copyright material. You do, however, grant The Whistling Frog Resort a non-exclusive, royalty-free and irrevocable licence to:
- publish such material, (such as reviews, photos and videos you share with us) in any media and in any format, including:
- on this or any other website
- in hard copy publications
- in email notifications or alerts
- in web feeds, and
- sub-license such material for re-use by others on the same terms as the licence you’ve granted DIA.
Adding link sharing of our pages to social media platforms does not imply we endorse these sites or that there is any obligation for you to share to platforms you belong to or have not already joined.
PRICES
All Prices advertised on our booking website of Little Hotelier are in the local currency of New Zealand Dollars and are inclusive of 15% GST.
Price information for products available on third party booking sites, may differ to products sold directly in our booking manager, therefore we encourage guests to book directly with our promoted website and external link. The Whistling Frog Resort prices may fluctuate based on many factors and may reduce or increase the prices of its products at any time without notice.
Price information for products available on third party booking sites, may differ to products sold directly in our booking manager, therefore we encourage guests to book directly with our promoted website and external link. The Whistling Frog Resort prices may fluctuate based on many factors and may reduce or increase the prices of its products at any time without notice.
COOKIES POLICY
The Whistling Frog Resort website uses ‘cookies’, which are small text files that are placed in your browser by websites you visit. These cookies help users navigate websites efficiently, to perform certain functions on The Whistling Frog Resort website, remember information about customers’ visits, like preferred language and other settings, to make successive visits easier and more useful to the customer and provide information about how the website is being used. We use cookies on our site where they are required for particular features to work. Customers can change the settings on their browsers so cookies are not received, except those needed to run the website. Please note that some products may not work as well without tracking cookies.
We use social media and external booking links on some sections of our website to help communicate our messages and give you the best experience – e.g. external link to littlehotelier booking website, the Facebook Messenger plugin on our pages for communication, and the YouTube videos we embed.
We use ‘buttons’ that link to specific social media platforms. These ‘buttons’ enable visitors to share pages from our website to their social media pages. We do not own these social media channels and encourage you to read their privacy policy and conditions of use. These social media services, third party websites, booking engines, channel managers and external links have their own privacy policies and may track your use of our website on those pages where their links are displayed. They do this by the use, for example, of persistent session cookies and their tracking may be associated with your profile with them.
Personal information about The Whistling Frog Resort customers will kept secure by The Whistling Frog Resort and will not be knowingly passed onto any third parties.
We use social media and external booking links on some sections of our website to help communicate our messages and give you the best experience – e.g. external link to littlehotelier booking website, the Facebook Messenger plugin on our pages for communication, and the YouTube videos we embed.
We use ‘buttons’ that link to specific social media platforms. These ‘buttons’ enable visitors to share pages from our website to their social media pages. We do not own these social media channels and encourage you to read their privacy policy and conditions of use. These social media services, third party websites, booking engines, channel managers and external links have their own privacy policies and may track your use of our website on those pages where their links are displayed. They do this by the use, for example, of persistent session cookies and their tracking may be associated with your profile with them.
Personal information about The Whistling Frog Resort customers will kept secure by The Whistling Frog Resort and will not be knowingly passed onto any third parties.
REVISIONS TO THESE TERMS OF USE
The Whistling Frog Resort may revise these terms, conditions and policies of use at any time.
Any such revisions take effect when this page is published.
Contact us for more information.
Email: [email protected]
Any such revisions take effect when this page is published.
Contact us for more information.
Email: [email protected]
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